Managed and Support Services
Professional IT operations management and technical support, allowing you to focus on your core business
Hardware Maintenance and Professional IT Technical Support
Hardware Maintenance & IT Professional Support Services
Maintenance Plan: Four-tier service levels, ranging from non-critical to mission-critical systems
- Plan I–II: 8–14 hour work shifts, 5.5–7 days, covering non-critical to standard business operations
- Plan III–IV: 24/7 service, 2–4 hour response time, for critical to mission-critical systems
- Fault reception, remote diagnosis, parts replacement, and preventive maintenance
Technical Support Services:
- One-to-One dedicated technical manager, system monitoring with performance alerts, capacity planning, and upgrades
- Monthly/quarterly operational reports, regular system checks and optimization, and backup and recovery drills
- Patch and update management, 24/7 fault reporting and reception, on-site engineer services
Digital Services
Digital infrastructure services such as websites, email, domains, SEO, supporting business online growth
Office Relocation and System Migration
Office Migration & System Transfer
Comprehensive office relocation solutions with zero downtime
- Safe transportation and inventory of computers and hardware equipment
- Office equipment relocation (printers, fax machines, copiers)
- Secure transfer and verification of files and data
- Network equipment setup, server installation, and user training
Business email and file transfer
Corporate Email & File Transfer Services
- Business email: 10GB + unlimited expansion, unlimited bandwidth, unlimited accounts
- POP3/IMAP/SMTP, auto-reply, webmail, mobile support
- Enterprise FTP: Unlimited storage, unlimited bandwidth, access control
- Use cases: large file transfer, backup storage, client collaboration
Enterprise ERP and Unified Platform Solutions
Enterprise ERP & Unified Platform
Integrates CRM, ERP, SCM, and KMS into a unified platform
- Features: Customer management, sales processes, order management, and financial integration
- Highlights: Unified interface, customer contact, sales pipeline, inventory control, and financial reporting
- Supplier management, logistics tracking, knowledge base, and best practice sharing
One-Stop Web Design and Hosting
Complete Web Design & Hosting Solution
Comprehensive service from design to launch
- Responsive design, front-end and back-end development, mobile-first
- CMS integration, e-commerce functionality, payment gateway
- SEO optimization, performance optimization, accessibility design
- Domain registration, web hosting, business email, 24/7 support
Search engine optimization and domain management
SEO Optimization & Domain Management
- SEO optimization: Keyword research, content optimization, backlink building
- Social media integration, regular monitoring, organic traffic increase of 100–300%
- Domain: .com, .net, .org, .com.hk, .cn, etc.
- 1–2 business days fast registration, WHOIS privacy protection, secure management
Core basic services
Complete infrastructure solutions for enterprise networking, communications, and security
Data center and hosting
Data center and infrastructure hosting services
Enterprise Data Center & Infrastructure Managed Services
Operating two high-performance data centers over 2,400 square feet, providing complete hosting solutions
- Data center: 800+ servers, 0.5 PB storage, N+1 redundancy design, AC + DC dual redundant power
- Hosting scope: Computing resources, storage systems (SAN/NAS), network equipment, security monitoring, software license management
- Disaster recovery: Business Continuity Planning (BCP), tape backup, multi-location deployment in Hong Kong/Singapore/Japan
- Partners: iAdvantage, NWT, Pacnet, HKBN, WT&T
Cybersecurity
Network Infrastructure and Security Defense
Network Infrastructure & Security
CISSP and CCIE certified engineer with 20+ years of construction experience
- Firewall and Intrusion Prevention (IDS/IPS)
- Network Segmentation and Zoning, Access Control (ACL)
- VPN Encrypted Communication, 24/7 Log Monitoring
- Threat Detection and Automated Defense
Communication Systems
Unified Communication Platform (VoIP + VPN)
Unified Communications Solution
Supports extension management, call forwarding, voicemail, and video calls.
- SIP Standard Compatible VoIP Telephone System
- AES-256 encrypted VPN tunnel
- Remote work and branch office interconnection support
- Multi-factor verification and security certification